General warranty policy

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To evaluate the service quality and reliability of a dental clinic, warranty policy is a factor that should not be overlooked. A clear warranty policy will protect the customers' interests, as well as minimize the cost if problems are to occurred.

General warranty policy

Nhan Tam Dental is a dental center entrusted by many people. With a team of doctors nearly 30 years of experience, spacious facilities, modern machinery - equipment which was invested synchronously, attentive customer care, etc. We always provide the best services to our customers.

In order to bring a healthy smile and ensure customers' benefits when using services at Nhan Tam Dental, we guarantee warranty coverage and dedicated care with the best supporting-policies.

For each product and service, Nhan Tam offers its own warranty policies with clear and specific terms and conditions:

With a team of doctors over 20 years of experience, modern machinery, Nhan Tam Dental has satisfied many customers

With a team of doctors over 20 years of experience, modern machinery, Nhan Tam Dental has satisfied many customers

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General warranty conditions

Customers who used Nhan Tam products and services within the warranty period.

Customers with valid, intact warranty card, the information on the card matches the data that is managed by Nhan Tam Dental.

A customer who used dental services at Nhan Tam Dental

A customer who used dental services at Nhan Tam Dental

Warranty terms and conditions

Come to Nhan Tam for dental examinations, x-rays (if required), dental care and hygiene services periodically every 6 months.

Perform dental care at home according to the doctor's instruction.

Patients should follow dental care instruction at home provided by the doctor

Patients should follow dental care instruction at home provided by the doctor

This warranty does not cover

Cases of oral hygiene negligent (smoking, improper oral hygiene, etc.).

Customers who did not have follow-up periodic visits according to instructions.

The appearance of other diseases that affect dental condition after finishing treatment (diabetes, osteoporosis, radiation therapy, epilepsy, bruxism, etc.)

Injuries due to accidents, sports or other causes.

Natural degeneration of teeth or gums.

Earlier treatments are not performed by Nhan Tam Dental.

Cases of changing treatment result after agreeing with the previous one.

Treatments performed according to the customers' request even though it was warned against

Intervention from another clinic before returning to Nhan Tam.

Cases that do not follow the doctor's instructions such as smoking will not be covered by the warranty policy

Cases that do not follow the doctor's instructions such as smoking will not be covered by the warranty policy

Customers after having dental treatments (Implants, Crowns, Orthodontics, Fillings, Removable dentures, etc.) at Nhan Tam Dental will be issued a warranty card corresponding to the type of treatment the customer had. On the warranty card, there will be information such as Customer's name, Warranty period, position and number of teeth restored. In addition, the warranty card also contains the warranty numbers, making it easier for customers to search for their warranty information on the Nhan Tam Dental website.

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The information provided in this article is for reference and educational purposes only. Nhan Tam Dental Clinic does not provide diagnoses or treatment plans through website content. Please visit our doctors for a direct examination and consultation.

Vo Van Nhan

DDS, PhD

Vo Van Nhan

Chief Medical Officer of Nhan Tam Dental Clinic – with nearly 30-year experience and thousands of successful clinical cases. He directly establishes the standards and guarantees the quality of all services across the system. He is also an international speaker and a medical scientist with numerous globally published research works.

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